Africa Face to Face
By Dave Blanton - Voyagers International
A growing number of visitors are discovering that in addition to having wildlife and natural beauty, East Africa also wears a very human face.
Years as a tourist destination have done relatively little to erode
traditional East African hospitality, especially outside of the
metropolitan and tourist centers. As a short-term visitor, you will have
contacts primarily with those in the tourist industry. But you can meet
people and learn about traditional and modern culture, and go beyond the
stereotyped tourist role. Here are some ideas that will help.
Meeting People
East Africa's cities are relatively hurried and impersonal by traditional
African standards. Although it's not recommended that you approach someone
on the street (or befriend someone who approaches you), there are places
where it's easier to meet people. Restaurants, cafis, and bars are likely
places, although if you visit the well-known tourist spots, you will
probably meet another foreigner. In Nairobi try Nairobi University, the
French Cultural Center, or the University Theater.
Some of the most interesting places to visit are the markets. There are
large municipal fruit and vegetable markets. There are also innumerable
open-air markets in smaller trading centers that are held on a weekly
basis.
Remember that even in cities, socializing before doing business is the
general rule throughout East Africa. Be sure to begin any conversation
with small talk, even if it is a quick over-the-counter transaction. You
will invariably get better results than with an impersonal
let's-get-down-to-business approach.
Language
Language, of course, is the key to effectively entering another culture.
If you speak English reasonably well, you will have an easy time in East
Africa, since one of the official languages is English. It will help,
though, even if you are staying only a few weeks, to begin studying
Kiswahili the moment you arrive. Better yet, begin before you leave home,
so you have a head start.
Greetings are an especially important part of African life. In traditional
societies, greetings can be quite lengthy, functioning both as a means of
paying respect and as a way of communicating news about the community. In
modern East Africa, greetings still tend to be important. For formal
introductions, use English unless all the people involved share another
language. In casual greetings, however, try out Swahili. Begin with
"Jambo" ("Hello"), and then learn more elaborate and more formal greetings.
There are a number of beginning Swahili books, and almost any travel guide
will have a list of stock phrases. Take the time to learn the correct
pronunciation, and that will clearly indicate to anyone within hearing
distance that you are a cut above the average foreign tourist. When you
extend yourself a bit more than others do, you won't have any lack of
teachers. Most African languages are easy to learn for that reason.
People will take up the role of mwalimu (teacher) if they see that you are
trying.
What is true of Swahili is doubly true of other indigenous East African
languages. If you can greet your listener in his or her own first language
- Kikuyu, or Maasai, for example - it will help open doors. Whether you
speak it flawlessly or even intelligibly matters little; it's the fact
that you are trying.
Some sample Swahili to get you started:
- Jambo.....................Hello
- Asante....................Thank you
- Asante Sana...........Thank you very much
- Hakuna Matata......No Problem
- Karibu.....................Welcome
- Habari? ..................How are you?
- Mzuri.......................I'm fine
- Kwa heri..................Good-bye
- Lala salama.............Have a good sleep
Bargaining
No matter where you go or what you do in East Africa, you will invariably
be involved in some kind of bargaining situation. Some stores have fixed
prices, but cost is usually a matter to be settled between you and the
seller. The fact that you are obviously a tourist will tip the scales
against you, and the seller will be trying to get the best possible price,
which is only to be expected. One of the valuable functions of bargaining
is that it tends to level out economic disparities. The seller adjusts the
price to the ability of the buyer to pay. To people who are used to
bargaining, having one inflexible price seems patently unfair.
In a bargaining situation (if you're in doubt about whether the price is
fixed, always assume it isn't), never accept the first price offered.
Counter with an offer that is some fraction of the price you're willing to
pay (around 40%). Your counter offer will depend on what an item is worth
to you, and on how much the seller has asked. Sometimes a seller will ask
a ridiculously high price just to test you. Some tourists have been known
to pay such a price, so occasionally it's worth a try. Don't be offended
or walk away; instead, make a counter offer that is just as ridiculous on
the low side. In most situations, however, come back with an offer that is
30 to 50 percent of the first asking price, and go from there. If the
seller flatly states that prices are fixed, try somewhere else, especially
if it is a tourist-oriented shop. If it's a shop where others seem to be
paying fixed prices, such as a chemist or camera shop, still ask for a 10
percent discount. You will usually get it. Buying more than one item, of
course, will help you get a better deal.
You never really know the prices of things until you shop around. A piece
of material for which you bargained one shopkeeper down to 100 shillings
may be available with almost no bargaining at another shop for 35
shillings. The more aware you are of the local prices, the better position
you will be in when it comes time to buy.
| Some Sample Prices |
 | Wood carvings range from $1-$75+ |
 | Jewelry ranges from $3-$120+ |
 | Soapstone animals $1+ Soapstone chess sets: Up to $100 and more |
 | Basically, you can spend as little or as much as you wish for your souvenirs. A wide range of sizes and quality is available. |
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Because you are a tourist, you probably won't be able to make any great
coups in bargaining, but you don't have to pay top price everywhere you go
either. You'll still get good prices on goods made in East Africa, so
enter the bargaining situation in a spirit of fun, and be prepared to spend
some time arriving at a price. Bargaining is an occasion for good-natured
give and take. Buying does not simply fill material and economic needs;
it fills social needs as well.
Photographing People
People in different cultures have different ways of responding to cameras.
There is a true story, for instance, about Navajo Indians in the
southwestern part of the United States. A teacher one day asked a group of
school children to draw pictures of the tourists who frequently visited
their reservation. Most of the children drew pictures of the visitors with
cameras where their heads should have been. Reactions to being
photographed may depend on religious beliefs, on how people perceive the
motives of the photographer, on the degree that people value their privacy,
and on previous experiences with photographers. There are also
considerable differences in attitude among people within the same culture.
Think of some of your own friends or family members, for example, who are
camera shy.
Some people in East Africa have an aversion to being photographed. They
may feel that their privacy is being invaded, that they are in some way
being looked down upon, or that religious tenets (for instance, in the case
of Muslims) are being violated. Other people, such as the Maasai, normally
expect payment in return for being photographed. The Maasai have become in
recent years the object of a seemingly fathomless quest for the exotic.
Film crews and tourists have taken the place of the old trading caravans
that were required to pay a tribute to cross Maasailand.
All this may sound as if it's better to simply leave the camera gear at
home, or at least forget about photographing people and stick to scenery
and wildlife. For some visitors that might be the best advice. Others of
us cannot accept such a fate, and in fact there should be few problems if
you are discreet.
One of the difficulties in photographing people is simply being too
conspicuous. When the camera comes out, everything stops. Hardly a way to
get candid shots of life around you. There are a few tricks of the trade
that can help. One is to use long telephoto lenses and photograph people
only at a distance. It is also useful to use a waist-level viewfinder or a
camera such as the Rolleiflex, so that you do not seem to be pointing the
camera directly at someone. You may even want to invest in a special
mirror attachment that makes it look as if you are photographing straight
ahead while in fact you are photographing to the side. These techniques
can help to give you more candid and realistic pictures.
The best technique, however, is simply to develop a sensitivity to the
particular people you want to photograph and to the situation. Think in
terms of"public" and "private" areas. In general, the more touristy a
place, the more public it is, and the easier it is to take photographs
without invading someone's privacy. Beyond the obvious tourist
attractions, however, it is often difficult to determine which kind of area
you're in. Restaurants, shops, and streets may seem to be public areas,
but for photography they may not be. People are prepared for contact in
such places and may readily accept you as an individual, but may not be
prepared to be photographed. The more you learn about where and when you
can use your camera without causing disruption, the more you learn about
your host culture. Use your camera sparingly outside of tourist places,
until it becomes clear that you are accepted. Usually it is important
first to establish a base and get to know people personally.
Tour guides often play an important, and sometimes awkward, role in regard
to photography. Professionally, they are obliged to please the tourists.
But they may also have social obligations to communities that do not want
to be photographed indiscriminately.
At the other extreme, you may be led into a situation in which you are
expected to pay something in return for taking pictures. Avoid paying
money. A much better form of payment is to give your subjects a photograph
of themselves. A camera that delivers instant prints, such as a Polaroid,
serves as a good rapport builder.
Gifts and Trips
Gift giving is a common thing in East Africa. Africans are generous, and
it is a part of their tradition of hospitality. They do genuinely
appreciate receiving a gift from someone, especially a friend or
acquaintance. Receiving a gift from a perfect stranger, however, is
something different. Sometimes tourists take along items as give-aways to
help establish some kind of rapport with people. Pens, T-shirts, or other
things are offered as a kind gesture. This may be acceptable in some
situations and will be appreciated, but some people feel that this is
condescending and is not a good influence on children, who will come to
expect hand-outs from "rich tourists." It is wise, therefore, to be
discreet about giving gifts to someone you don't know.
Tips are expected in some situations, and in others they are not. Often
the service charge is included in the hotel or restaurant bill. Check to
make sure. Gratuities are an important source of income to driver-guides,
who are generally underpaid for the responsibility they have. Tipping
occupies a gray area in the value system of many East Africans. Some
recognize that the waiter or driver-guide needs them to make a decent
living. Others regard it as a nuisance, saying that it encourages service
people to pay more attention to more affluent tourists than to locals. It
is not something that is resented, but it sometimes crops up in the local
"letters to the editor."
Customs, Courtesies, and Common Sense
The members of a society have their own ways of being courteous and
respectful, and it takes some time before a visitor can be socially at ease
and can communicate ideas and feelings. Changes are constantly taking
place, and differences often occur within a country, so it is difficult to
prescribe any hard and fast rules of conduct. The following guidelines,
however, may help ease your transition as a visitor and help you to proceed
on your own. Some of them are not particular to East Africa, but may have
more importance there than they do in your own culture.
Visiting: When visiting someone's home, you will be greeted warmly, then asked to sit down. There will be additional greetings, often by each
member of the host family. Start conversations with small talk. East
Africans appreciate humor and openness. Questions should be indirect and
tactful, however; avoid being too inquisitive or blunt.
Always offer a seat to someone who is visiting you, whether in a public or
private place. Before beginning a conversation with guests, it's polite to
ask them if they would like something to drink.
Language: Learn proper forms of address and greeting. Avoid using the word"native," which in formerly colonial countries has a negative
connotation. Use the words "African" or "Kenyan" or "Tanzanian" rather
than "black," "colored," or "Negro."
Eating: It's not considered polite to eat while walking on the street, nor is it polite to eat in front of others without asking them to join you. In
restaurants, getting a waiter's attention through eye contact rather than
hand gestures is preferred. Waiters appreciate, and will probably give
better service to, someone who gives them some friendly attention. Tips
should be around 10 percent of the total bill.
Time: Time is loosely structured in East Africa. Don't expect meetings to start precisely on time. Being half an hour late is not considered
unusual. Part of that is due to traditional attitudes, and part stems from
the fact that transport and communication services are not as reliable in
East Africa as they are in more developed countries, where"time is money."
As in some other cultures, people in East Africa will say "tomorrow"
without literally meaning it; they really mean "soon" or "as soon as
possible." Expect to wait longer than usual for things, such as postal and
banking services.
Gestures: To get someone's attention, don't motion with a single finger; use all your fingers while holding your hand palm down. A sincere smile is
always welcome. Indicating a person's height is usually done with the hand
pointed vertically rather than horizontally. Sometimes men who are friends
walk hand in hand; this is done out of friendship and has no sexual
meaning.
Traveling: Always carry small change. Bargain for city or water taxis, but not for other forms of transport. East Africans are hospitable, but
there are people in any country who are ready to take advantage of
strangers. Don't change money, for instance, with a person who promises a
special rate; use only banks or hotels. Keep valuables out of view, and
don't carry or leave them in accessible places, especially in crowds.
Dress and Personal Appearance: Suits should be worn by men for formal business meetings. When in any city, don't wear swimsuits anywhere but at
the pool. Women should dress with some modesty in public. When traveling
by local transport or visiting rural areas, dress conservatively but
informally. Nude or topless sunbathing is not considered proper in East
Africa.
Special thanks to Dave Blanton of Voyagers International for providing this material.
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